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MAC Warranty Information
Mohawk is dedicated to Open Architecture, which allows flexible and warranted options for your network system. All Mohawk products have been independently third-party verified for performance to the applicable category grade, and we will warranty these products with any connectivity that is also independently third-party verified.
Our Standard Warranty for non-MAC contractors guarantees our products are free from material and workmanship defects for one (1) year from shipment. The warranty covers performance on products that receive normal and proper use and due care and handling. To view our Standard One Year Warranty, please click here.
One of the benefits of being a Mohawk Accredited Contractor (MAC) is the ability to offer a 25-year extended warranty. Our ChannelMate™ warranty is offered exclusively through our network of MAC contractors. For the warranty to be in effect, Mohawk requires the connectivity components to be independently third-party verified to the specified TIA/EIA 568-B category performance grade. The system must be designed and installed to meet the specified performance grade and performance requirements of TIA/EIA 568-B. Supporting field test documentation is required for each warranty link. To view our 25 Year MAC Warranty, please click here.
To apply for a 25 Year Warranty, MAC certification must be current and a Project Registration Form needs to be filled out and returned to your local Mohawk representative, along with all supporting documentation.
